[My 79-year-old mother] found more care amid the cauliflowers and cash registers of John Lewis than in the NHS hospital she was admitted to six months ago. Her calls for water and a commode were ignored; so, too, were her attempts at conversation. Worse still, at one point she found herself lying naked on the bed while the two nurses who were sponging her giggled and spoke in Tagalog.
At least she was spared the nurses who wear red tabards emblazoned with the warning “Do Not Disturb”. But thousands of patients in Kent, Derby and Middlesex are not so lucky. Their nurses are donning the “buzz off” tabards during drug rounds. The aim, according to the NHS Trusts that have introduced the uniform, is to prevent those pesky patients from interrupting nurse during her important tasks. She should not have to stop her form-filling and box-ticking to quench some old biddy’s thirst, for goodness’ sake.
This leaves the patient and their worried relatives wondering, whatever next?