Vigeland: You spoke with about a thousand workers, non-management types about their perspectives on work. What did you hear?<\/p>\n
Davis: We were somewhat surprised to hear that over half of these workers feel that their careers are stagnant or in limbo.<\/b><\/p>\n
Vigeland: And did they tell you why?<\/p>\n
Davis: Yes, they did. How I would term this is they said that they were “in the no.” They had no challenging assignments, they have no opportunities to learn new skills, they have no room to advance, they get no recognition and they have no line of sight to how their jobs fit in with the objectives of the organization.<\/p>\n
Vigeland: Then how do those feelings of stagnation manifest themselves in the workplace. What’s happening?<\/p>\n
Davis: People are going to actively seek new jobs as the economy improves. People are saying things like, “I just do what’s asked of me, nothing more, nothing less. I just do my job and go home.” As opposed to people that say, “I’m interested in what I do, I’m excited about going to work.” And it has a negative impact on productivity and quality and customer service in organizations.<\/p>\n