THEY have supermarkets everywhere quaking in their boots as they scrutinise every aspect of their service.<\/p>\n
But now the dreaded mystery shoppers can be seen walking down different aisles; those of local churches.<\/p>\n
As part of a scheme being launched in churches across the Wakefield Anglican diocese mystery worshippers will be dropping in to gauge the standard of warmth, welcome and fellowship.<\/p>\n
It will be modelled on the mystery shopper schemes used by researchers to assess the service offered by hotels, shops and other retailers.<\/p>\n
The mystery worshippers will focus on how welcoming the churches are, with a checklist including how comfortable newcomers are made to feel they, whether coffee and biscuits are served and the level of friendliness before and after the service.<\/p>\n