(Gallup) AI Use at Work Has Nearly Doubled in Two Years

The use of AI at work is accelerating. In the past two years, the percentage of U.S. employees who say they have used AI in their role a few times a year or more has nearly doubled, from 21% to 40%. Frequent AI use (a few times a week or more) has also nearly doubled, from 11% to 19% since Gallup’s first measure in 2023. Daily use has doubled in the past 12 months alone, from 4% to 8%.

AI adoption has increased primarily for white-collar roles. Twenty-seven percent of white-collar employees report frequently using AI at work, an increase of 12 percentage points since 2024. The industries with the highest percentages of frequent AI users include technology (50%), professional services (34%) and finance (32%).

In comparison, reported frequent AI use by production and front-line workers has remained essentially flat for the past two years, shifting from 11% in 2023 to 9% in 2025.

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Posted in * Culture-Watch, Labor/Labor Unions/Labor Market, Science & Technology