U.S. Cellular Vice President and COO Jay Ellison says his ban on Friday e-mails at the Chicago-based company came after he heard complaints from employees. But it wasn’t a cakewalk.
“I got a lot of push-back from a lot of people that I was nuts they’d have to operate that way, and I pushed back on them,” Ellison said. “I respect that push-back,” he told them. “But I heard the associates; we’re going to try this.”
Ellison says the company tried it for two and a half months, and everyone loved it ”” even those who didn’t like the idea at first.
“I think people would outright just freak out if we started e-mails back up on Friday,” Ellison said. “I know the front-line leadership would scream; I’d have a mutiny on my hands.”