Planning for a funeral is one of the most emotionally strained financial decisions a consumer will make in his or her life, and some funeral providers appear to be profiting from a lack of transparency in the industry.
Very few funeral homes advertise price information on their websites, according to a new report from the Funeral Consumers Alliance and the Consumer Federation of America, which advocates for a “meaningful, dignified and affordable” funeral. Of 193 funeral homes with websites the report surveyed, only 30 (16%) posted the price information that the Federal Trade Commission’s “funeral rule” requires them to hand to customers who ask.