Frank Shane, a professional dog therapist and CEO of the K-9 Disaster Relief Foundation, had to improvise when he brought his golden retriever, Nikie, down to Ground Zero. There was no protocol for anything””from the kind of footwear Nikie should wear to how Frank should deal with the unfathomable grief of 9/11. Yet from the moment Frank and his dog stepped onto the site, they both knew they had a job to do. As it turned out, a pair of soft ears and a wagging tail offered one of the best ways to connect to the people on the ground….
