U.K. Chief Rabbi Lord Sacks reflects on Change

The Harvard leadership guru Ronald Heifetz makes a fundamental distinction between a technical challenge and an adaptive one. A technical challenge is one that can be solved by an expert. You’re ill; you go to a doctor; he prescribes a pill. Your car breaks down; you call a mechanic; he replaces the broken part. They’re the easy problems.

An adaptive challenge is where we’re part of the problem, and it’s we who have to change: when the doctor tells us that if we’re to avoid a serious condition we’re going to have to change our lifestyle, or when the mechanic tells us the problem isn’t the car: it’s how we drive it. Most of us don’t like having to change, so we’re constantly tempted to look for a technical solution. Let somebody else fix it, not us.

Our addiction to oil is remarkable….

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