But our need for leaders to show us the way is also because, for humans, actions will always speak louder than words. Most of us have heard of the 7-38-55 rule, publicised by the psychologist Albert Mehrabian: that, in interpersonal communication, words account for just seven per cent of the impact made, vastly outweighed by the tone used (38 per cent) and the accompanying facial expressions and body language (55 per cent).
This makes intuitive sense to anyone who has ever been on the receiving end of a weaponised “I’m. Fine!” It’s also why, if you stand outside pointing up at a tower and say “Look at the ground,” everyone will look at the tower, because that is where you are directing your physical attention.
On Christmas Day, the Archbishop of York’s sermon called on the whole Church to “walk the talk” (News, 3 January) and translate its words into action: show me! So, how might contrition be shown? When Mary lavishes nard on the weary feet of Jesus, everyone is outraged. But they get the message, because what is needed to signal a change of heart is highly visible, extravagant contrition. And, today, this needs to come from the top — specifically, from the House of Bishops, whose collective silence has been deafening.
Why do few people believe that the Church of England’s leaders are truly sorry? Machiavelli helps to explain why, writes @evepoolehttps://t.co/pxacXxxdTu
— Church Times (@ChurchTimes) January 17, 2025
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