The Charleston VA, operating on a $350 million budget, serves 60,000 veterans, schedules 700,000 appointments annually and employs about 2,000 people. Isaacks said more than 99 percent of patients are scheduled for an appointment in Charleston within 14 days.
“I wish everyone had this quality of care,” said Navy veteran Paul Hedden, 68, of James Island. “I’ve never had to wait terribly long for anything.”
There are no secret waiting lists at this facility, Isaacks insisted.
“I’ve heard story after story about the incredible things we’re doing for patients, but they’re all mad about the parking,” he said. “Parking is really the biggest complaint that we get in Charleston right now and we’re in the process of addressing that.”
So the average appointment costs the VA $500 (350 million/700000)? Seems like alot
And with 2000 employees each employee generates the equivalent of less than two appointments per day