The Keep Me Posted campaign, which is pressing for the consumer’s right to choose how they are contacted by banks, utility companies and other service providers, has been joined by The Church In Wales.
In the face of an increasing trend for businesses to switch their customers to mainly digital communication, the campaign is calling for service providers to give customers the choice to retain paper bills without charge. Research from the campaign shows that it is often the poor and most vulnerable people in society who rely the most on traditional methods of communication.
The Church, which takes very seriously the economic, social and environmental needs of the communities of Wales, and works in areas of deprivation facing economic inactivity, poverty, debt and low skills, has recognised the barriers many people have to using the internet.