Shamar Theus, a 25-year-old working for Postmates, sits in his Ford Focus in San Francisco for about a minute before the first order comes in on his iPhone. Someone not far away wants 18 lb. of crushed ice, and Postmates is offering Theus $4.80 to pick it up and then deliver it. When he accepts the job, his phone guides him to the grocery store and then to the drop-off. “Everyone’s superbusy, overtaxed. So you bring stuff to people’s offices at 8 o’clock at night,” says Theus, who is wearing a smart watch and long black dreadlocks. “People have just reached a point where they’re so busy that they need to outsource these tasks.”
Same-day delivery, an iconic failure of the dotcom boom, is back”“and not just for giants Amazon and Google.