Stressed on the job? Add rude co-workers to the list of headaches.
“Workplace incivility” is on the rise, researchers said Sunday at the American Psychological Association annual meeting.
The academics define workplace incivility as “a form of organizational deviance”¦ characterized by low-intensity behaviors that violate respectful workplace norms, appearing vague as to intent to harm.”
Translation: rudeness, insults and plain old bad manners.
“The academics define workplace incivility as “a form of organizational deviance… characterized by low-intensity behaviors that violate respectful workplace norms, appearing vague as to intent to harm.”
Translation: rudeness, insults and plain old bad manners.”
This is news? Its a major shift in American behavior that began over twenty years ago. And it occurs in such places as ‘on the road’ and ‘in the supermarket’ too.