In the days that followed, many healthcare workers talked with Brown-Haithco about their vocations. These conversations often mirrored the tone she had set in her memo, neither ignoring the risks of treating Ebola patients nor succumbing to panic. A calling doesn’t exclude fear, she explained, but fear “does not prevent us from moving with compassion toward someone in need.”
Neither does fear encourage a dull news cycle. When the Ebola outbreak began, the American public heard from doctors, nurses, public health experts, and WHO officials. Once healthcare workers were diagnosed in Dallas, we heard about PPE procedures, CDC guidelines, and airport screenings. We heard about hospital employees in New York who faced discrimination for working near an infected patient, and about the exotic dancers who started a GoFundMe account to support their voluntarily quarantine. Most recently, we heard about the $27,000 the city of Dallas spent taking care of Bentley, the beloved dog of Dallas nurse and recovered Ebola patient, Nina Pham.
But during the initial frenzy of U.S. Ebola coverage, we didn’t hear much about hospital chaplains, the members of hospital teams tasked with providing spiritual and emotional support to patients, their families, and medical staff. According to university estimates, there were 42,410 stories mentioning Emory and Ebola published between July 31 and September 22; Brown-Haithco and her chaplain colleagues were interviewed four times, including a segment with Matt Lauer that never aired.